Who do I reach out to for RegistryInsights support?
Our Support Specialists will be happy to assist you. Contact them at Support@AmericanSpineRegistry.org.
How can I request a custom report?
A custom report can be generated for participants from their data at no additional cost. To request custom reports, contact ASR Analytics staff at Analytics@AmericanSpineRegistry.org.
How do I access RegistryInsights?
If you are an Authorized User, Patient-reported Outcome Measures (PROMs) Site Administrator, or Surgeon User, you will be given username and password credentials and can log into RegistryInsights. Contact ASR Support at Support@AmericanSpineRegistry.org.
How frequently are the data in the dashboards and reports updated?
We process the data nightly. Correctly submitted files can be viewed on the platform within 48 hours.
What type of training do you provide for the RegistryInsights platform?
It’s our commitment to get you up and running so you can begin enjoying the benefits of participation as quickly as possible. Our Support team provides one-on-one training and walks you through the onboarding process. General RegistryInsights platform, patient-reported outcome (PRO) portal, and on-demand training webinars are also held periodically to provide additional information. ASR
What is the RegistryInsights® platform?
The American Spine Registry (ASR) is built on technology called RegistryInsights® that allows your site to access all your data. ASR participants have access to two dashboards on RegistryInsights: Institution Dashboards and Surgeon Dashboards. The RegistryInsights platform also offers numerous reports that you can run on your data at any time.